Terms of Service

Last Updated: September 26, 2025

These Terms of Service (“Terms”) govern the use of White Glove Roofing TN LLC (“Company,” “we,” “our,” or “us”) services, website, and related communications. By using our services or accessing our website, you agree to these Terms. If you do not agree, please discontinue use of our services.

Services Provided

We provide residential roofing inspections, repairs, and replacements.

Eligibility and Geographic Restrictions

Our services and website are intended for individuals located in the United States who are at least 18 years old. By using our services, you represent that you meet these requirements.

Communications by Phone, SMS, and Email

By providing your phone number or email, you consent to receive communications from us, including calls, SMS text messages, and emails related to inquiries, appointments, services, and account notices.

  • Message Frequency: May vary depending on your interactions with us.
  • Cost: Standard message and data rates may apply.
  • Opt-Out: You may reply STOP to SMS at any time to opt out, or HELP for help. You may still receive important service-related calls and emails even if you opt out of SMS.
  • Consent Disclaimer: Consent to receive calls, SMS, or emails is not a condition of purchase.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or actions of third-party sites, and you access them at your own risk.

Intellectual Property

All content, logos, trademarks, text, graphics, and other materials on our website or provided in connection with our services are owned by or licensed to White Glove Roofing TN LLC. You may not copy, reproduce, modify, or distribute our content without prior written consent.

Prohibited Uses

You may not misuse our website or services. Prohibited uses include, but are not limited to:

  • Engaging in unlawful, fraudulent, or harmful activity
  • Impersonating our company, employees, or customers
  • Attempting to disrupt or interfere with our systems or services
  • Sending spam, malware, or other harmful material

Limitation of Liability

To the maximum extent permitted by law, White Glove Roofing TN LLC is not liable for indirect, incidental, special, or consequential damages arising out of the use of our services or website.

Indemnification

You agree to indemnify and hold White Glove Roofing TN LLC harmless from any claims, damages, or expenses (including attorneys’ fees) resulting from your use of our services or violation of these Terms.

Dispute Resolution

You agree that any dispute, claim, or controversy arising out of or relating to these Terms, our services, or communications with us will first be attempted to be resolved informally. If not resolved, the dispute shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • Class Action Waiver: You agree that disputes will be resolved only on an individual basis and not as part of a class, consolidated, or representative action.
  • Governing Law: These Terms are governed by the laws of Tennessee, United States.

Updates to These Terms

We may update these Terms from time to time. Updates will be posted on our website with a revised effective date. Your continued use of our services after updates are posted constitutes acceptance of the updated Terms.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and White Glove Roofing TN LLC regarding your use of our services.

Contact Us

White Glove Roofing TN LLC
 4235 Hillsboro Pike, Suite 300
 Nashville, TN 37215
 Email: care@whitegloveroofs.com
 Phone: (615) 994-6611